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If your question is not answered by our Frequently Asked Questions: FAQ

Please reach out to us at support@isavieshop.com or send us a message here! Don't forget to include your information and order number.

Holiday Season Notice:
This is the busiest time of the year for all carriers. Shipping companies may experience delays, slow tracking updates, or temporary inactivity scans. This is completely normal during peak season, and most packages continue moving even if tracking doesn’t update daily.

We will answer within 24 hours. Before reaching out to your bank, message us – we'd love to assist you!